Processing Delivery and Online Orders

COVID-19 DELAYS IN DELIVERIES & ENQUIRIES

Due to the COVID-19 situation, we have an increased volume of online orders and enquiries. Australia Post has also advised some delays due to high volume. Please allow an additional 1-2 business days from dispatch to receive your order.

Please note: Delivery times are a guideline and subject to change. You may experience slightly longer delivery times during peak periods, due to COVID-19, or due to Australia Post or other delivery partner issues that are unforeseen or unavoidable events beyond Koko Black's reasonable control. Online orders placed over a weekend or on a public holiday will be processed and dispatched from Melbourne, Victoria during business days (Monday - Friday).

We thank you for your support and patience during this time.