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Once your order has been dispatched you will receive a confirmation e-mail with shipping details including an estimated delivery date, and your parcel tracking number. This e-mail will also include...

COVID-19 DELAYS IN DELIVERIES & ENQUIRIES Due to the COVID-19 situation, we have an increased volume of online orders and enquiries. Australia Post has also advised some delays due to high volume. ...

CAN I ADD SOMETHING TO MY ORDER ONCE IT’S BEEN PLACED? We are happy to change or amend your order if the request is received before the order has been packed. We usually process orders within 1-2 b...

Yes we do! We ship anywhere that you need your parcels to go —including international shipping.

You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

You can modify the look and feel of your Help Center by changing colors and fonts. You can also change the way your content is organized by using themes. If you're comfortable working with page cod...

Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages. Configure the Help Center to support all your languages. Add the transl...